Fire TV and other TV-browser player problems

What you may be seeing

• The player worked but the TV device later shows a home screen, browser chrome, or no CanvasRelay tab.

What usually causes it

• The TV OS suspended/closed the browser.
• The browser is not configured for fullscreen/reopen behavior.
• The stick is powered from the TV USB port and reboots when the TV is turned off.

Do this

1. Reopen the supported browser and player.canvasrelay.app; pairing should persist if the browser profile/site data survived.
2. Enable the browser's fullscreen/kiosk setting.
3. For Fire TV, powering the stick from its wall adapter avoids a full stick reboot each time the TV cuts USB power.
4. If site data was cleared and a new pairing code appears, pair the device again from Screens.

You know it is fixed when

• The browser returns to the same paired player and the screen reports online/active in Screens.